Privacy policy
Introduction and General Terms
This privacy policy sets out how River Otter Communications uses and protects any information that you give River Otter Communications when you use this website.
River Otter Communications is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
River Otter Communications may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 21st 2023.
Who is River Otter Communications?
River Otter Communications is run by J Laurence Sarno, 102 Cockerell Road, Cambridge, CB4 3RZ, UK.
What I collect
I may collect the following information:
- Your name
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What I do with the information I gather
I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- I may use the information to improve my products and services.
- I may periodically send promotional emails about new products, special offers, events or other information which I think you may find interesting using the email address which you have provided.
- From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone or mail. I may use the information to customise the website according to your interests.
Security
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.
How I use cookies
To learn more about how I use cookies, and which ones I use, please read the Cookie notice.
Links to other websites
My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you fill in the contact form on my website or sign up for my newsletter, you are agreeing to me being able to contact you, and subsequently retain your details for such purpose.
- If you have previously agreed to me using your personal information for direct marketing purposes, you may change your mind at any time by contacting me via the contact form.
I will not sell, distribute or lease your personal information to third parties unless I am required by law to do so, or I have your specific permission.
You may request details of personal information which I hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please use the contact form or the address above.
If you believe that any information I am holding on you is incorrect or incomplete, please contact me as soon as possible. I will promptly correct any information found to be incorrect.